Security and data access
PocketClaw asks to connect to the accounts that run your business, including your email and your customer tools. That is a fair thing to be cautious about. This page explains what it connects to, what it collects, how long that is kept, and how to remove it.
What data does PocketClaw access, and can it act on its own?
PocketClaw accesses only the accounts you connect to it, one at a time, each through that provider's own sign-in. It can read an inbox, a calendar, a task board, an error tracker, or a customer tool once you have connected it, and it reaches nothing you have not connected. To run the app it collects your name, email, chat messages, attachments, subscription records, and technical diagnostics. It does not act on its own: replies, filed tasks, and anything that leaves an account wait for your approval first, so PocketClaw prepares the work and you decide what happens. You can disconnect any tool at any time, and deleting your account removes your account content. PocketClaw is made by Mocuza LTD, a company registered in the United Kingdom.
You approve anything that leaves your account
PocketClaw reads, investigates, and drafts on its own. It does not send. Replies, filed tasks, and any other action with a consequence outside the app wait for your approval first. You see what it prepared before it goes anywhere.
You choose what it connects to
PocketClaw supports 34 tools. You connect them one at a time, and it can only reach the ones you connect. A tool you never connect stays invisible to it. The integrations page lists what each one does.
- Communication & Support
- Gmail, Outlook, Agent Mail, Slack, WhatsApp, Microsoft Teams, Discord, Zendesk, Intercom
- Projects & Tasks
- ClickUp, TickTick, Linear, Jira, Asana, Trello, Todoist
- Engineering & Code
- GitHub, GitLab, Bitbucket
- Monitoring & Analytics
- Sentry, Datadog, New Relic, PagerDuty, PostHog
- Productivity & Knowledge
- Notion, Google Drive, Airtable, Google Calendar, Clockify
- Growth & Discovery
- Google Search Console, Reddit, Google Maps, Gemini
- Payments & Billing
- Stripe
What PocketClaw collects
PocketClaw collects what it needs to run your account and the app. That covers your name, email address, user ID, chat messages and prompts, files or media you attach, support reports, subscription and purchase records, notification tokens, device identifiers used for notifications, app usage records, and technical diagnostic data. It uses this to sign you in, keep your history available, run assistant features, send the notifications you enable, manage subscriptions and credits, handle support requests, and keep the service reliable.
When information is shared
Information is shared only when it is needed to provide PocketClaw, when you ask it to use a connected feature, when the law requires it, to protect rights and safety, or as part of a business transaction such as a merger or acquisition.
How it is protected
PocketClaw uses reasonable technical and organizational safeguards, including transport security, access controls, and operational monitoring. No system can guarantee absolute security, and claiming otherwise would be dishonest. The work here is continuous.
How long data is kept
Personal information is kept as long as it is needed to provide PocketClaw, meet legal obligations, resolve disputes, prevent fraud, and maintain security. When you delete your account, account content is removed. Limited billing and operational records are kept only where they are needed for accounting, payment disputes, fraud prevention, or legal requirements.
Deleting your data
You can request account deletion in the app, or use the data deletion request page. Depending on where you live, you may also have the right to access, correct, export, or limit the processing of your data. Email legal@mocuza.co for those requests, or support@mocuza.co for anything else.
Full terms
This page summarizes how PocketClaw handles your data. The privacy policy and terms of service are the binding versions. PocketClaw is made by Mocuza LTD, a company registered in the United Kingdom.