Support Center
Need help with PocketClaw? Reach us anytime and include as much detail as possible.
Contact Support
For account access issues, runtime provisioning questions, billing clarifications, or service incidents, email our support team directly.
Helpful Details to Include
Including the details below helps us resolve your request faster:
- - Account email and approximate time of issue
- - A concise summary of the problem
- - Relevant instance ID or screenshot, when available
Frequently asked questions
If your question is not here, email us and we will answer it.
What is PocketClaw?
PocketClaw is an AI operations assistant for solo founders. It connects to the tools already running your business, including your inbox, calendar, tasks, code, and customer support tools, and reads across all of them to find what needs your attention. It then prepares the next step, such as a drafted reply or a filed task, and waits for you to approve it. It is an iPhone app, so the review and approval happen wherever you are. PocketClaw is made by Mocuza LTD, a company registered in the United Kingdom.
Which devices does it run on?
PocketClaw is an iPhone app. There is no Android app or web app today. The work it does happens in the background across your connected accounts, so you are reviewing and approving from your phone rather than doing the work there.
Does it send emails or take actions on its own?
No. Anything that leaves your account waits for your approval. PocketClaw does the reading, the cross-checking, and the drafting, then stops and shows you what it prepared. This is a design decision rather than a limitation of the current version.
What tools does it connect to?
PocketClaw connects to tools across email, calendar, projects and tasks, code hosting, monitoring, and customer support, including Gmail, Outlook, Google Calendar, Notion, GitHub, Sentry, Linear, Jira, Slack, and Zendesk. You connect them one at a time and can disconnect any of them. The integrations page lists all of them with what each one does.
How is this different from ChatGPT?
A general assistant answers the question you bring it, using the context you paste in. PocketClaw connects to your accounts and reads them itself, so it can tell you what needs attention without you knowing to ask. It is narrower by design and built around one job rather than open-ended conversation.
Is this the same PocketClaw as the one I saw elsewhere?
Possibly not. Several unrelated projects share this name, including an open-source project on GitHub, a claw machine game on Google Play, and a different App Store app by another company. This site, pocketclaw.app, is the only official source for PocketClaw the AI operations assistant by Mocuza LTD, and its only official App Store listing is apps.apple.com/app/id6759347960.
What data does it keep, and how do I delete it?
PocketClaw stores what it needs to run your account, including your chat history, files you attach, and subscription records. The security page explains what is collected and how long it is kept, and the data deletion page explains how to remove your account and its data.
How do I get help with billing or my account?
Email support@mocuza.co with your account email, roughly when the issue happened, and a short description of the problem. A screenshot helps when you have one.