Introduction
PocketClaw ("we", "us", or "our") values your privacy. This policy explains how we collect, use, disclose, and protect personal information when you use the PocketClaw app, website, and related services.
Information We Collect
We collect account and profile details, usage and device information, runtime provisioning metadata, support communications, billing-related records, and technical logs needed to operate and secure the service.
How We Use Information
We use information to provide and maintain PocketClaw, provision and manage runtime infrastructure, authenticate users, process billing workflows, support customers, detect abuse, and improve reliability and product features.
Service Providers
We rely on third-party infrastructure and software providers such as hosting, identity, payment, and observability vendors. These providers may process data on our behalf only as needed to perform contracted services.
Data Sharing
We do not sell personal information. We share data only with service providers, when required by law, to protect rights and safety, or in connection with a business transaction such as a merger or acquisition.
Security
We use reasonable technical and organizational safeguards, including transport security, access controls, and operational monitoring. No system can guarantee absolute security, but we continuously work to reduce risk.
Data Retention
We retain personal information as long as needed for service delivery, legal obligations, dispute resolution, and fraud prevention. You may request account deletion at any time through our published deletion process.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your data, and to object to or limit certain processing. To submit requests, contact us using the details below.
Children's Privacy
PocketClaw is not directed to children under 18. We do not knowingly collect personal information from children. If we learn such data was collected, we will take steps to delete it.
Policy Updates
We may update this policy periodically. Material updates will be posted on this page with a revised "Last Updated" date. Continued use of PocketClaw after updates means you accept the revised policy.
Contact
For privacy questions or requests, contact legal@mocuza.co.