Introduction
PocketClaw ("we", "us", or "our") values your privacy. This policy explains what we collect, why we collect it, and how we use it when you use the PocketClaw app, website, and related services.
Information We Collect
We collect the information needed to run your account and the app: your name, email address, user ID, chat messages, prompts, uploaded files, photos or videos you attach, support reports, subscription or purchase records, notification tokens, device identifiers used for notifications, app usage records, and technical diagnostic data.
How We Use Information
We use this information for app functionality. That includes signing you in, keeping your chat history and attached content available, running assistant features, sending notifications you enable, managing subscriptions and credits, handling support requests, protecting the service from abuse, fixing errors, and keeping the app reliable.
Connected Features
If you connect optional skills or external accounts, PocketClaw may process the content needed to perform the actions you request, such as reading or drafting messages, working with documents, checking calendar details, or using project information. We use this data only to provide the connected feature you choose to use.
AI Processing
To generate responses, your messages and attached content are processed by third-party AI model providers on our behalf. These providers process your content only to provide responses to you; we do not permit them to use it for advertising.
Tracking and Advertising
We do not sell your personal information. We do not use your data for third-party advertising, cross-app tracking, or data broker sharing. We also do not use your content to send marketing messages unless you separately ask for or agree to those communications.
Service Providers
We use trusted service providers to help operate PocketClaw, such as account login, hosting, payments, subscriptions, notifications, storage, and app reliability services. They may process information only as needed to provide those services for us.
Data Sharing
We share information only when needed to provide PocketClaw, when you ask us to use a connected feature, when required by law, to protect rights and safety, or as part of a business transaction such as a merger or acquisition.
International Transfers
Your information may be processed in countries other than the one you live in, including where our service providers operate. Wherever your data is processed, we apply the safeguards described in this policy.
Security
We use reasonable technical and organizational safeguards, including transport security, access controls, and operational monitoring. No system can guarantee absolute security, but we continuously work to reduce risk.
Data Retention
We keep personal information as long as needed to provide PocketClaw, meet legal obligations, resolve disputes, prevent fraud, and maintain security. When an account is deleted, we remove account content and keep only limited billing or operational records when needed for accounting, payment disputes, fraud prevention, or legal requirements.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your data, and to object to or limit certain processing. You can request account deletion in the app or contact us using the details below.
Children's Privacy
PocketClaw is not directed to children under 18. We do not knowingly collect personal information from children. If we learn such data was collected, we will take steps to delete it.
Policy Updates
We may update this policy periodically. Material updates will be posted on this page with a revised "Last Updated" date. Continued use of PocketClaw after updates means you accept the revised policy.
Contact
For privacy questions or requests, contact legal@mocuza.co.