How to Submit a Request
Send an email to our support team from the address associated with your PocketClaw account.
Email Address
support@mocuza.coWhat to Include
- - Subject line: "Data Deletion Request"
- - Your account email and any alternate contact address
- - Confirmation that you want permanent deletion
What Happens Next
We verify the request and process deletion within 30 days. Some records may be retained when required for legal, security, or fraud-prevention obligations.
Questions
For questions about the process, contact support@mocuza.co.